RELY ON

operations manager

Kailyn Sorvari

“Education is key. Ensuring that our clients understand how treatments work and why they are recommended is important to me. Knowledge is power, and the confidence it brings is a beautiful thing!”

Kailyn Davis, Medical Spa | Burnsville, MN

Credentials

  • Operations Manager
  • Practice Manager
  • Bachelor of Arts in Graphic Design from Columbia College Chicago
  • Allergan Medical Institute (AMI) Accelerate Program Training
  • Allergan Medical Institute (AMI) Master Expert Series Training
  • Allergan Medical Institute (AMI) Elevate/Business Program Training

With Refinery Skin Clinic Since 2021

Kailyn’s Role at Refinery Skin Clinic

If exceptional client experiences feel effortless at Refinery Skin Clinic, Kailyn has a lot to do with that!

As Practice Manager and Operations Manager, Kailyn helps lead the systems, strategy, and team culture that keep Refinery Skin Clinic running beautifully behind the scenes while ensuring your experience feels polished, personalized, and seamless.

Her role includes:

  • Leading strategic planning, daily operations, and team execution across the practice 
  • Creating a positive, high-performing team culture rooted in accountability, consistency, and support 
  • Overseeing and continually refining the client experience from first touchpoint to follow-up 
  • Developing systems, workflows, and protocols that keep the practice operating efficiently 
  • Training, mentoring, and supporting team members to encourage growth and excellence 
  • Solving problems thoughtfully, proactively, and often before anyone else even notices them!
A Little Bit About Me

I’m originally from the Chicago area, where I attended Illinois State University and Columbia College Chicago, studying graphic design. I’ve always been drawn to creativity, design, and aesthetics, even if my career path didn’t ultimately take me in the direction I originally imagined. Looking back, it actually makes perfect sense that I found my way into medical aesthetics. This industry beautifully blends visual artistry, human connection, strategy, and transformation.

Before joining Refinery, I spent several years as the Director of Operations at a plastic surgery clinic in Chicago, which gave me an incredible foundation in leadership, operations, and the clinical side of aesthetic medicine.

What has kept me in this industry is something much deeper than beautiful, healthy skin. I love the impact aesthetic care can have on how people feel about themselves. Confidence is personal, and being part of an experience that helps someone feel more comfortable, refreshed, or simply more like themselves is incredibly rewarding.

I’m also deeply passionate about building strong teams because exceptional client experiences never happen by accident. They happen because talented people feel supported, empowered, and aligned.

One of the things I respect most about Refinery is our culture. We genuinely care about our clients, and creating an environment where people feel comfortable, cared for, and welcomed. I also love that this industry never stands still. There’s always something new to learn, new technologies emerging, and new ways to better serve our clients.

My Favorite Treatments to Receive at Refinery Skin Clinic

DiamondGlow® + Dermaplaning

If I want my skin to look instantly smoother, brighter, fresher, and significantly less tired, this is my go-to!

I love the exfoliation, the immediate glow, and how effortlessly my skincare products absorb afterward. As someone with sensitive skin, I especially appreciate that it’s effective without being overly aggressive. Adding dermaplaning just takes the entire treatment to another level. Smooth skin, better product penetration, flawless makeup application… yes, please!

Learn more about DiamondGlow

BOTOX® Cosmetic

I love BOTOX because it’s one of the simplest, most effective ways to maintain a refreshed, natural look.

It softens lines without making you look overdone or unlike yourself, which I think is exactly how aesthetic treatments should be. It’s quick, low-maintenance, preventative, and delivers subtle but meaningful results over time. 

Learn more about BOTOX® Cosmetic

SkinPen® Microneedling with Ariessence® PDGF+

This powerhouse comobo is one of my favorite treatments for improving overall skin quality in a very natural-looking way.

I love how SkinPen helps improve texture and soften fine lines, while the addition of PDGF+ supports healing and helps my skin recover more quickly. It’s one of those treatments where your skin just keeps looking better and better in the weeks that follow.

Learn about SkinPen® with Ariessence® PDFG+

3 Products I Can’t Live Without

SkinMedica® HA5® Hydra Collagen Replenish + Restore Hydrator

I am very dry, so hydration is not optional in my skincare regimen.

This product makes my skin feel immediately plumper, softer, and more refreshed without ever feeling heavy. It gives me that healthy, dewy look I’m always chasing and keeps my skin feeling consistently comfortable all day.

Shop HA5 Hydra Collagen Hydrator online

SkinMedica® HA5® Water Burst Hydrating Moisturizer

If my thirsty skin could ask for a beverage, this would be it!

It feels like an instant drink of water. Lightweight, incredibly hydrating, non-clogging, and perfect for that soft, healthy glow.

Shop HA5 Water Burst Hydrating Moisturizer online

SkinMedica® Instant Bright Eye Cream

I love this because it makes me look more awake immediately, which as a busy mom, is deeply appreciated.

It brightens, smooths, layers beautifully under makeup, and genuinely helps the under-eye area look fresher. Honestly, it’s like a IG “filter in a bottle.”

Shop Instant Bright Eye Cream online

How Our Clients & Co-Workers Describe Me
  • Kind 
  • Organized 
  • Approachable 
  • Dependable 
  • Calm under pressure 
  • Solutions-focused 
  • Clear communicator 
  • Someone who keeps things moving while keeping things light 
My Life Outside of Refinery Skin Clinic

Outside of Refinery, my favorite role is simply being with my family.

I love spending time with my husband, daughter Salem, my mom, and our furry family members, Mochi the cat and Wormie the Pomeranian (arguably one of the best names ever).

When Minnesota gives us good weather, you’ll find me outside soaking up every possible second, ideally with significantly fewer spiders involved!

At home, I love interior design projects, reading with Salem, teaching her about animals, nature, and the world around her, and embracing all the little moments that make family life special.

I’m also a huge animal lover with an abnormally large collection of weird animal facts in my brain. At one point, I fully intended to become either a paleontologist or animal behavioral scientist, which honestly still tracks.

I also love food, especially sushi and anything pickle-flavored, and I deeply value travel whenever life allows it. Maui holds a particularly special place in my heart. My grandfather purchased our family condo there in the 60’s, and generations of our family have shared it ever since. I grew up spending summers there, and it remains one of my happiest places in the world. Sun, fresh seafood, slower days, and true island time? Immediate reset.