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Client Experience Coordinator

Savannah Polzin

With Refinery Skin Clinic Since 2025

Savannah’s Role at Refinery Skin Clinic

As one of the first friendly faces you’ll meet at Refinery Skin Clinic, Savannah helps create the warm, welcoming experience our clients have come to expect from the moment they arrive to the moment they check out.

She helps support your experience with us by:

  • Serving as a first point of contact for clients, both in person and by phone 
  • Creating a warm, professional experience from check-in through check-out 
  • Assisting with scheduling, appointment flow, and new client inquiries 
  • Coordinating closely with providers to communicate your needs and support your personalized care 
  • Managing your Alle Rewards with efficiency and attention to detail!
A Little Bit About Me

I’m originally from Lakeville, Minnesota, and if there’s one thing you should know about me right away, it’s that I’ve always been competitive in the best possible way!

Growing up, I played competitive volleyball, which definitely helped shape my love of sports, teamwork, and staying active. I recently graduated from the University of St. Thomas with a degree in Business Management and a minor in Communications, and throughout college, I worked in customer-facing roles across retail and sports that helped me build strong communication, organization, and relationship-building skills.

I was drawn to aesthetics because I’ve always loved the confidence that comes from feeling good in your own skin. There’s something really rewarding about being part of an environment that helps people feel refreshed, confident, and taken care of.

What drew me to Refinery specifically was the client-focused experience and the emphasis on meaningful relationships. I love being part of a space where exceptional service matters, details matter, and every client is made to feel genuinely welcomed.

My Favorite Treatments to Receive at Refinery Skin Clinic

DiamondGlow®

DiamondGlow is one of those treatments that delivers exactly the kind of instant gratification I love! My skin always looks brighter, smoother, and incredibly refreshed right away.

I also love how customizable it is. Whether my skin is feeling dry, dull, or just in need of a reset, it always delivers. It’s absolutely one of my go-to treatments before an event.

Learn more about DiamondGlow

BOTOX® Cosmetic

I love BOTOX because it’s such a simple, low-maintenance way to keep your skin looking smooth and refreshed while still looking completely natural.

Learn more about BOTOX® Cosmetic

IPL Photorejuvenation

IPL is one of my favorites because it helps improve my overall skin tone and clarity in such a noticeable way. It’s one of those treatments where consistency really pays off, and I love how it helps skin look clearer, brighter, and more even over time.

Learn more about IPL

3 Products I Can’t Live Without

SkinMedica® HA5® Hydra Collagen Replenish + Restore Hydrator

This is an absolute must-have for me. It keeps my skin feeling hydrated, smooth, and comfortable all day long, plus it gives that instant plump, healthy look that works beautifully under makeup.

Shop HA5 Hydra Collagen Replenish + Restore Hydrator

SkinMedica® AHA/BHA Exfoliating Cleanser

I love this product for keeping my skin clear, smooth, and glowing. It gives just the right amount of exfoliation without feeling harsh or stripping my skin.

Shop AHA/BHA Exfoliating Cleanser online

SkinMedica® TNS® Advanced+ Serum

This is one of those products that just makes everything better! I love it for overall skin health, healthy aging support, and helping enhance the results of professional treatments. It’s a must have no matter your skin type, skin concern, or age.

Shop TNS Advanced+ Serum online

How Our Clients & Co-Workers Describe Me
  • Bubbly 
  • Outgoing 
  • Organized 
  • Dependable 
  • Positive 
  • Kind-hearted 
  • A hard worker 
  • Confident 
  • Basically sunshine in human form!
My Life Outside of Refinery Skin Clinic

Outside of Refinery, I’m definitely someone who likes to stay moving.

I currently coach middle school volleyball with a friend, which has been such a fun way to stay connected to a sport I’ve loved for years. If I’m not coaching, there’s a good chance I’m working out, rollerblading, playing pickleball, playing sand volleyball, or doing just about anything active outdoors.

I come from a close, highly competitive family, which makes game nights… spirited.

I’m also a huge sports fan and will absolutely talk your ear off about sports teams if given the opportunity, especially when it comes to the Minnesota Vikings.

More than anything, I love spending time with my people, whether that’s family or friends. I’m definitely a busy bee, and I wouldn’t have it any other way!